Question 1

What is Mobile Safety and Security?

Accepted Answer

We now depend on smartphones for access to our most sensitive information, so it’s more important than ever to keep them safe and secure. By learning a few simple practices, we can help protect them from being stolen, hacked or compromised by criminals. This video teaches:

Why keeping a smartphone safe and secure matters
How to use common security settings
How to prevent a phone from being stolen
How to prevent a phone from being hacked or infected with a virus
What you can do to keep your phone from being a target for criminals

Video Transcript:

Think about the information that really matters to you. These may be things like photos or videos of your family. It could mean files or contacts. Or credit card numbers or passwords you use for online banking. Today, all these things live on our smartphones and it’s pretty awesome.

The problem is that smartphones are small and easy to lose. They have different security than our computers and have risks that may not be as obvious. Let’s take a look at how we can keep them safe and secure.

Imagine you’re waiting for a bus and you pretend that criminals are near you and want the info on your phone. What can you do?

Well, the first thing is to make it very difficult to get into the phone. You can do that by using a unique passcode or something unique to you like a fingerprint or your face. Then, be sure to set your phone to lock automatically when you’re not using it. And the criminals may be watching. Enter the code so no one can see you do it.

And if you leave your phone unattended, even for a minute, it could be taken. When it’s not in your hand, put it in a safe place that hides it from view.

Next, remember that the criminals may be able to fool you into giving them access remotely. In public places, don’t connect to unsecured wifi because you may connect to a criminal’s computer instead. The same is true with messages that appear on your phone.

The criminals may send you texts, alerts or even phone calls that try to trick you into downloading a dangerous app or handing over information like passwords, credit card numbers and more. If it looks suspicious, ignore it and don’t click links you don’t recognize.

And you can be proactive. Is your phone’s software up to date? Using old software can leave doors open for the criminals to access your phone.

And remember that if your phone is taken or is infected with a virus, it may become unusable. By backing up your phone consistently, you can recover your data quickly.

Your choices also matter. Do you know the privacy policies of the apps and websites you use? Are you careful about what you share and how it may be used? Being safe with a device means understanding the risks and being careful about what you share.

For example, a photo you share may automatically include location information. To increase your privacy, you can choose to turn off location services completely, or on apps that don’t require it.

By taking a few actions and being aware, you be confident that your information is secure, backed-up and protected from criminals.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 2

What are Online Basics - Online Accounts?

Accepted Answer

This video is part of our Online Basics series designed for people who are getting started with the Internet. It explains the role of accounts on websites and how having an account unlocks features that are normally hidden. The video follows Angie through the process of getting an email account and using it to create accounts on other websites. It teaches:

Why many websites have a public and private version
How website accounts work to unlock the private version and useful features
Why email accounts are important and useful
How to create an account and username
How to create a strong password

Video Transcript:

Many useful websites and apps have two versions. The first version is public and open to everyone. This version may have services offered, business hours and contact information.

The second version is private and requires users to have an account with login information. Once they log in, the sites offer personalized information and tools for managing bank accounts, accessing documents and more.

A key to living a digital lifestyle is creating accounts that give you access to private parts of useful websites and apps.

Here’s how accounts work for Angie, who is getting started with the Internet:

Angie first needs a way to send and receive digital messages online. So, she creates an email account and email address, which is usually free. This is important because it’s part of her online identity and something she’ll need to create other accounts.

With an email address in place, Angie can go to websites and look for words like “create an account” or “new account”. When she clicks this link or button, a form appears that asks for information that establishes her online identity.

The website needs two types of account information: her personal information and her login information. Angie carefully fills out a form that asks for her name, email address, and personal information. This establishes her online identity and creates a way for the site to send her email messages.

Next, she creates a username and secret password for logging into the website.

This information will unlock the website’s most useful services. The username may be Angie’s email address or a unique and memorable name. Angie decides to use the username “angieonline”.

Next, she needs to create a password to go with that username – and the password deserves special care. If it is shared or stolen it could cause major problems.

Someone could use her password to log into her accounts and steal money or her online identity.

So, she follows a few rules about passwords. First, she uses a password that is difficult to guess. Names, numbers or dates that are part of her identity should not be used. Second, she includes a combination of letters, numbers and symbols, like this. And third, if her password is written down, it is hidden from view.

Now that Angie has an account and what she needs to login, she is on her way to living a more digital lifestyle and using personalized websites that are designed to help her be more connected, productive and efficient.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 3

What is Online Photo Sharing 2?

Accepted Answer

Today, we’re taking and sharing more photos than ever before. In the moment, it’s easy to forget that sharing photos can represent both fun and risk. By understanding the basics of photo sharing and how to share responsibly, we can reduce the risk and focus on the fun. This video teaches:

Why photo sharing is more popular than ever
How people often interact with online photos
What kinds of data and information are included when sharing online photos
How online photos create a digital footprint that can become a risk in the future
What you can do to reduce the risks

Video Transcript:

These days, it’s no wonder that digital photos seem to appear everywhere.

Cameras on smartphones and other devices mean it’s inexpensive, easy and fun to snap digital photos wherever you are. But what happens after the photos are taken? How you share your photos is important.

Let’s say you take a photo with a group of friends and share it on social media so your friends will see it. They learn about your life, leave comments and “like” your photo. You love to see those likes!

In some cases, you may be able to identify or “tag” your friends in the photo. You may also be able to add the location where the photo was taken. The photo itself may even have information about your phone and other data you never see.

This means your photo is much more than a pretty picture. It’s a digital marker of where you were, when you were there, whom you were with and more.

As you take and share photos online, you leave a digital trail that can become a permanent part of your online identity. The problem is that it’s difficult to know how your photos and online identity will be used in the future.

An old photo you shared could come up in a job interview. Or when applying for admission to a university. It could be used without your permission in advertising or for other purposes that reflect poorly on you. Photos shared publicly today can potentially become problems tomorrow.

The reality is that photo sharing is fun and safe for the most part. But awareness is key. Before sharing photos on apps and websites, consider the risks. You can always choose to make your account or individual photos private so only friends can access your photos.

If you’re not sure, consider sending photos in texts or private messages. Also, learn about settings on your phone and favorite apps. You can usually turn off features that add location information to photos.

And remember, when you take photos of friends, you have a responsibility to make sure the photo is shared with care. It never hurts to ask if it’s OK to share photos of them publicly.

It’s easy to forget about the risks of sharing photos. By sharing with respect and responsibility, there’s no end to the connections you could make, the fun you could have, and the likes you could earn.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 4

What is Piracy Online?

Accepted Answer

Piracy, on the open ocean or online, is illegal because it is a kind of theft. By understanding different types of online piracy and why it’s illegal, we can start to see how piracy impacts the artists we love and represents a risk to us as individuals. It teaches:

What piracy is online
Why artists often depend on copyright laws for income
How piracy breaks copyright laws and impacts artists
Why pirated software is a risk
How to avoid pirated software

Video Transcript:

We’re all familiar with pirates. Most often, these are criminals known for raiding merchant ships and stealing the goods the ship is carrying. This kind of piracy obviously breaks the law.

But piracy is not just limited to bands of criminals on the open ocean. Today piracy happens via computers on the open Internet. Instead of boarding ships, people use computers to pirate software, music, movies or other digital goods. This means they access, download, copy and distribute files without payment or the owner’s permission.

And unlike piracy on the seven seas, this kind of piracy might seem less risky, more anonymous, and maybe even justifiable to the pirate.

Whatever you believe about online piracy, the fact remains that it breaks the law and by understanding why, piracy may start to look a little bit different.

Think about it this way… in order for creators to keep making the products you love, they need a system that helps them earn a living from their talents. In most countries, that system is based on copyright law.

When someone creates something like a song, computer program or photograph, that creator automatically owns the copyright and has the right to control how it is used and by whom.

Online piracy is illegal because it breaks copyright law and prevents the creator from having control over what they create. But it’s not simply a matter of rights and laws.

Let’s consider the music industry. It may seem like piracy only hurts big corporations, but in reality, it also hurts the artists who make the music. For example, a song may have a songwriter, producer and performer. Often, the sales of a song or album are directly linked to the income of the artist who created it. When music is pirated, sales often suffer and with it, the incomes that support the artists’ work. Without income, your favorite artists may not make music in the future.

Software is another target of piracy. Like music, piracy threatens the software industry, but the biggest risk is using software that’s made by pirates. Here, criminal organizations copy and sell counterfeit software often at a huge discount. It may seem real, but pirated software may work poorly or not work at all. Further, compared to authentic software, it may lack support systems that keep it up-to-date and protected from viruses and criminals. If something goes wrong, support may not be an option.

To avoid pirated software, buy from trusted stores and websites and look for official packaging.

The bottom line is that piracy on the internet is illegal and could have serious consequences. But there’s more to it. Piracy is also a threat to the systems that help creators earn a living and keep our computers safe, supported and secure.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 5

What is the Benefit of Preparing an Emergency Plan?

Accepted Answer

Emergencies happen when we least expect them and few understand the benefits of having a plan for how to react. This video uses three scenarios to introduce what should be in your emergency plan, including:

Why a plan is important
What to do if your family is separated in an emergency
What to do if you must evacuate or stay home
What to remember for those with special needs

Video Transcript:

By definition, emergencies happen when we don't expect them and often when families are not together. Suddenly, you need to think about your kids at school or elderly parents across town. If phones don't work or some neighborhoods aren't accessible, what will you do?

The best way to help ensure your family’s safety is to have an emergency plan. Having a plan and discussing it with loved ones will save time and make real situations less stressful.

To get started, let's look at one of three scenarios. In our first scenario, you and your family are separated. In an emergency, you'll need a simple way to contact and meet one another if going home isn't possible. Decide, in advance, on a safe place to meet like a community center, library or school.

The phone can help too. Long distance calls may work better than local ones, so select a couple of out-of-town contacts who can help your family communicate and find each other. Let them know about your plan and how they can help.

Of course, children are a big concern. If they're in school or day care, they will need to be picked-up. Know their emergency policies and if you can’t pick up the kids, designate someone who can. And talk to your kids about your Plan. Teach them basic personal information so they can identify themselves and who to call, like 9-1-1 to get help.

In our second scenario, you're together at home. In this case, listen to the radio or television for information from local authorities and follow their instructions. They may advise to turn utilities off or on so it’s important to know the location of your home’s water valve, electrical panel, gas valve and floor drain. Make sure everyone also knows the location of your family emergency kit and fire extinguisher.

In our third scenario, you have to evacuate. Everyone should know your home’s safe exits and best places to go. And remember your pets, who may not be allowed in shelters or hotels. Identify kennels or friends' homes where they can go in an emergency.

Elderly family members or those with special needs should also be a part of your plan. List the medications, supplies and info care-givers will need in an evacuation. If they live alone, ask a neighbor to help them evacuate.

Documents will also help. Make copies of birth certificates, passports, wills, and insurance info. These documents, along with photos of family members, should be kept at safe locations like your workplace.

Having a plan is also a part of being a responsible community member. Local authorities will react swiftly, but they can't reach everyone at once. Being prepared allows these responders to help those in urgent need first.

So, do your part! Learn about the emergencies that can happen where you live and plan for situations that are more likely to occur. Take 20 minutes today and prepare your emergency plan.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 6

What is Private or Incognito Browsing?

Accepted Answer

Modern web browsers come with two versions: the normal version and one that provides for “private” or “incognito” browsing. Using this feature can be helpful, and using it effectively requires an understanding of what it does and why. This video teaches:

What information web browsers save when you visit websites
Why this information is saved
What makes private or incognito browsers different
Why private browsing is not truly private
What makes provide browsing useful

Video Transcript:

Your web browser has a twin that’s designed to help increase your privacy when using the web.

This twin version is usually called a private window or incognito mode and knowing how to use it is part of being smarter on the web. Let’s take a look...

You never see it, but your web browser does a lot when you visit websites.It logs what pages you visit in your browsing history. It saves a type of file called a cookie that contains information about your use of the website, like login info or what you saved in a shopping cart.

The browser also saves the search terms you used.

And all these items are saved for future reference when you close your normal browser.

A browser in private or incognito mode is different: it doesn’t keep a record of your browsing history, cookies, search terms, and more. As soon as you close the browser, they disappear.

Using a private window might sound like you can browse the web anonymously or without anyone knowing what you do. But, this isn’t the case. When you visit websites, information is still logged on the internet.

The internet connection you use, like the wifi at work, still sees what sites you visit. The goal isn’t complete privacy. Instead, Private browsing is a way to browse the web without leaving evidence, in the browser, of your actions.

Imagine you’re planning a surprise vacation by searching for and browsing websites using a normal browser. Then your spouse uses the computer and sees evidence of your plans via the browser history, search terms and even ads. If you had used a private window, this information would disappear when you closed the browser - and your secret could be safe.

Or let’s say you’re using a shared computer at a library and log into your favorite social networking sites. A normal browser might remember your login information and allow someone else to login as you. By using a private or incognito browser, your login info is deleted once you close the browser and you can feel safe.

Or suppose you’re a blogger who is logged into your website and making changes. You’d normally have to log out To see how those changes look to visitors, and then log back in to keep working.

Instead, you can simply view the site using private browser window. Because it doesn’t save login information, it will show you the version of the site a new visitor would see.

All popular web browsers offer a private or incognito mode. You can usually find your browser’s more private twin under the File menu. While there are some differences, they all operate in the same basic way and help you browse the web without leaving tracks that others can see.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 7

What are the benefits of Protecting Reputations Online?

Accepted Answer

This video discusses the long-term risks of sharing inappropriate information on the Web. It encourages viewers to “think before you click” and offers tips for being responsible with photos, video and stories. Points include:

Why photos are permanent on the web
Future consequences of sharing inappropriate info
Tips for protecting reputations (personal and friends)
What to do when inappropriate info is shared

Video Transcript:

In the past, doing something embarrassing wasn't a big deal. It happened, and then people moved on. But now that things can be shared on the Web immediately, those embarrassing moments can last forever and impact your reputation and those of your friends.

Let's talk about what happens on the Web. Search engines are constantly scanning it. Their goal is to take a snapshot of every word, picture and video on the web and save it for search results. This means that once a page has been scanned, it may be there forever. Even if the image is deleted from a site, it may still be found in the future - which is when problems can occur.

Think about it this way. If you share videos of yourself or others doing illegal things, or photos that make people look bad, it could seriously harm their reputations. And sometimes it's hard to tell. What seems like a funny photo today, Yaaay! may look very different to someone who finds it the future - Boooo! By understanding a few things now, you can help avoid problems later.

It starts with what you choose to put on websites. Sharing on the Web can be fun and productive. But it could also cause problems. So, it's up to you to think about the people in the photo or story, including yourself, before you share it. Would you want your grandfather to see this photo? Or a future boss? Once you click, you lose control of who can see the photo on the Web. This means your friends have to depend on you to take responsibility for the images, stories, and videos you share on the Web.

Luckily, you don't have to share everything publicly. Find ways to share your life privately without having it scanned by search engines. And be careful using people's names - names are easy for search engines to scan.

Another step is asking your friends to think about what they share on the Web. Let them know that, from now on, you're going to take responsibility. Talk about the risks and what photos could do in the future. Agree to think before you click. This way, you can act goofy today and still have the respect you deserve tomorrow.

Of course, you can't control everything on the Web. If you feel your reputation is at risk, you can take action. Contact the person who posted it and ask them to remove it - they should understand. Taking action today can make it harder to find in the future.

Sharing your life online can be fun and productive, but it can also mean losing some control. You have a responsibility to help protect your reputation and the reputations of those around you. Think before you click.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting [EranFunnels.com/software.](https://eranfunnels.com/software)

Question 8

What are Research Papers?

Accepted Answer

Research papers are more than an assignment; they teach students how to construct an argument and influence others. The development of these real-world skills is the focus of this video. It teaches:

Why research papers are really arguments that influence others
Why effective arguments matter in the real world
How to structure an argument with a claim, evidence and defensible points
How the points in the video translate into the classroom
Why influencing others with effective arguments is an important skill

Video Transcript:

At one time or another, most students are asked to write a research paper. Making your paper successful means understanding that writing a paper is more than just an assignment. It’s really a way to practice important skills that you’ll use in the real world.

Let’s start with the big picture. Whether you’re at school or work, your success depends on being able to argue points and influence others. A research paper is how you can practice this skill. You are writing an argument.

Imagine that you’re at work and your goal is to convince your manager you deserve a raise. How you present this argument matters. To get the result you want, you’ll need to support your argument with evidence and consider your manager’s perspective.

To start, you’ll want to search broadly and learn as much about your topic as you can. You could gather and analyze performance reviews, productivity stats and salary history to build your case for earning a raise. You can also look outside the company and include published reports and studies.

This evidence will help you develop your claim or thesis. This is a statement that frames what you expect and why it makes sense. It has two parts, the claim “I deserve a raise” and the evidence that supports it “based on my performance and these reports”. This sets the stage and shows your manager that you’re prepared.

But there’s more. To be successful, you must also anticipate your manager’s perspective and what questions or arguments she may have. Will she challenge any of your points? Will she compare your performance to others on the team? By anticipating her questions and concerns, you can have answers ready and make your case even stronger.

This method of developing an argument can be practiced by writing a research paper. You’ll look at evidence, make a claim based on that evidence and then be prepared to defend your points.

In English class, this may mean reading a passage from a book, like Moby Dick, and noticing evidence of symbolism. Using this information you can develop a claim with evidence about the author’s intentions that you can defend in an argument.

In history class, you may notice a wide variety of global events seem connected by a single theme during World War II. This evidence leads you to develop a claim or thesis that the events are indeed connected and prepare to answer questions that challenge your thesis.

By developing a strong argument, you may be able to influence others to see history or a work of literature from a different perspective.

Research papers take many forms, but at heart, they are all arguments designed to influence others. And earning influence can help you be more successful in the future.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting [EranFunnels.com/software.](https://eranfunnels.com/software)

Question 9

What is Smart Grid?

Accepted Answer

This video focuses on the basic ideas that make up the smart grid, which is the next generation of the network that delivers electricity to our homes. It teaches:

What's wrong with the current grid
What makes the grid "smart"
How it will help us reduce the use of fossil fuels
How it will help us reduce blackouts
How smart meters will help us manage electricity usage

Video Transcript:

It’s easy to take electricity for granted. But modern life would not be possible without it. To keep it going, we need more efficient ways to manage electricity.

For over one hundred years, coal and other fossil fuels have been used by power plants to produce the electricity we use every day. The Grid is a network of power lines and substations that carry electricity from power plants to homes and businesses.

Today, the grid has problems. It needs updating and is running at capacity. When power lines break or powerplants can’t produce enough power, blackouts can occur – and that’s a problem that can cause fatalities.

At the same time, today’s grid often relies on a single power source and doesn’t provide detailed information on usage, making electricity difficult to manage.

To address these problems in the past, we simply built new power plants. But now we can work toward sustainability and reduce our dependence on fossil fuels by using a smarter grid.

Here’s how…

The Smart Grid means adding sensors and software to the existing grid that will give utilities and individuals new information that will help them understand and react to changes quickly.

Let’s say a tree falls on a powerline and one thousand homes lose power. With the current grid, utility employees often physically re-route power, which takes time.

With the Smart Grid, sensors and software would detect and immediately route the power around the problem, limiting the issue to fewer homes.

And there’s more. The price of electricity changes throughout the day, but we can’t see it with the current meters on our homes. It may be expensive during peak hours and cheap late at night. With new Smart meters at your home, you could set your dishwasher to run when power is cheap. This provides more control of your energy bill and helps prevent blackouts at peak hours.

The Smart Grid also means news ways to use renewable energy. Power generation can now be distributed across multiple sources so the system is more stable and efficient.

It’s this ability to communicate and manage electricity that makes the grid smarter and helps us avoid burning more fossil fuels in the future.

The Smart Grid is still a few years away, but soon we’ll be able to manage our energy bill, help the environment and help the economy by making more informed decisions about how we use electricity.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.