Question 1

What is Project Management Basics?

Accepted Answer

This video follows the story of a team who works together to build a prototype for an upcoming meeting at work. Thanks to a project manager, they are able to align their work efficiently and complete the project with limited time, budget and resources. It teaches:

Why project management matters in getting things done
How project managers help plan and align the team’s work
Why project scope (time, budget and resources) matters
How project managers work with stakeholders
How the basics of project management can be applied to other types of projects.

Video Transcript:

Let’s imagine a perfect scenario for completing a complex project. Here, specialists form a team that covers all the skills needed for the project. The team members communicate and collaborate.

Each skill fits into the project perfectly and the project is finished on time and with great results. This is the dream, but not often the reality.

Many projects end up in chaos because it’s difficult for the specialists to focus to on their specialty and manage things like budgets and timelines for the whole project.

Solving this problem means having another kind of specialist involved who keeps everything aligned and working together smoothly. That’s the role of a project manager.

Here’s an example…

This prototype is the project’s deliverable - the end result of the team’s efforts. This project, like most, has specific limitations: Time - it must completed by a specific date. Budget - it can only cost up to a certain amount. Resources - it can only use specific people and tools.

These limitations are called the scope of the project and are part of what define it. The project manager’s job is to keep every part of the project aligned and working within those limitations.

And there’s more. Success depends on the project team, but also the perspectives of others - the stakeholders in an upcoming meeting. These are company executives and potential customers, who may not work on the project, but have a stake in the results.

Part of the project manager’s job is to communicate with stakeholders, understand their needs and set expectations for the deliverable. Now, let’s sum this up...

This project requires a team to work together and deliver a prototype to a group of stakeholders. To do it, the team will have a limited scope of time, money and resources.

The project manager, who may not work on the prototype directly, must see everything from a high level and constantly work to keep all the parts moving within the scope of the project.

When projects like this are well-managed, they can be efficient and allow team members to focus on what they do best.

Today, project managers are often highly trained professionals who can manage large-scale projects or multiple projects at once.

But the idea of project management can be applied to getting almost any set of tasks accomplished.

Whether you’re working on a class project, a new product at work or planning a family reunion, think like a project manager and you can get great results and keep chaos at bay.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 2

What is Credit Card Responsibility?

Accepted Answer

This video tells the stories of Lucia and Marlon, who demonstrate valuable lessons in using credit cards. One learns to save money by paying off their balance every month while the other encounters the hard lessons of being delinquent on payments. It teaches:

Why credit cards exist
How interest works in credit card accounts
How to use credit cards responsibly and avoid paying interest
What happens when payments aren’t made
How a poor credit rating can impact options in the future

Video Transcript:

The problem with money, for most people, is that it's not always in-hand when we need it.

Thankfully, we can borrow. Banks give us a loan and we pay them back later, usually with a little extra money called interest. Interest is like a fee for borrowing money.

But it doesn’t always make sense to ask the bank to borrow money for everyday purchases, and carrying a lot of cash can be a pain. It would be easier if we could borrow money from the bank as we need it over a month, then pay it back later, all at once.

That’s what credit cards let us do. The bank gives us an easy way to pay today, and keep track of it, then pay them back later. Let’s look at how this works.

Meet Lucia. Her friend recently recommended getting a credit card. After thinking it over, she applied for one and soon a card arrived in the mail.

In reading the paperwork, she noticed a few big points about this credit card. First, her credit card has a limit of $500. It stops working when she spends that amount.

Second, her credit card comes with an interest rate, which is a percentage of the amount she spends. This interest is just like the fees her bank charges for loaning money, but it’s often more expensive, and this interest is optional. Here’s why:

She has a choice, if she only buys what she can afford and completely pays off her credit card each month, she can completely avoid paying interest. But, if she pays anything less, she has to pay interest on what she still owes. And over time, interest can build up quickly and make those purchases more expensive.

Because she's smart, her goal is to avoid interest and pay off her credit card, in full, every month. Yaaay!

But her friend Marlon wasn't so smart. He spent the limit on his credit card and didn’t even bother paying the minimum monthly payment. The interest and fees stacked up until he owed twice the amount he originally spent.

Frustrated, he gave up trying to manage it. This led the credit card company to report his debt which prevented him from getting other credit cards, borrowing money or using credit for years into the future.

Credit cards can be useful and convenient, but that doesn’t matter if they’re not managed responsibly. Buy only what you can afford, pay it off each month and you’ll have more money and better opportunities in the future.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 3

What is the Benefit of Preparing an Emergency Plan?

Accepted Answer

Emergencies happen when we least expect them and few understand the benefits of having a plan for how to react. This video uses three scenarios to introduce what should be in your emergency plan, including:

Why a plan is important
What to do if your family is separated in an emergency
What to do if you must evacuate or stay home
What to remember for those with special needs

Video Transcript:

By definition, emergencies happen when we don't expect them and often when families are not together. Suddenly, you need to think about your kids at school or elderly parents across town. If phones don't work or some neighborhoods aren't accessible, what will you do?

The best way to help ensure your family’s safety is to have an emergency plan. Having a plan and discussing it with loved ones will save time and make real situations less stressful.

To get started, let's look at one of three scenarios. In our first scenario, you and your family are separated. In an emergency, you'll need a simple way to contact and meet one another if going home isn't possible. Decide, in advance, on a safe place to meet like a community center, library or school.

The phone can help too. Long distance calls may work better than local ones, so select a couple of out-of-town contacts who can help your family communicate and find each other. Let them know about your plan and how they can help.

Of course, children are a big concern. If they're in school or day care, they will need to be picked-up. Know their emergency policies and if you can’t pick up the kids, designate someone who can. And talk to your kids about your Plan. Teach them basic personal information so they can identify themselves and who to call, like 9-1-1 to get help.

In our second scenario, you're together at home. In this case, listen to the radio or television for information from local authorities and follow their instructions. They may advise to turn utilities off or on so it’s important to know the location of your home’s water valve, electrical panel, gas valve and floor drain. Make sure everyone also knows the location of your family emergency kit and fire extinguisher.

In our third scenario, you have to evacuate. Everyone should know your home’s safe exits and best places to go. And remember your pets, who may not be allowed in shelters or hotels. Identify kennels or friends' homes where they can go in an emergency.

Elderly family members or those with special needs should also be a part of your plan. List the medications, supplies and info care-givers will need in an evacuation. If they live alone, ask a neighbor to help them evacuate.

Documents will also help. Make copies of birth certificates, passports, wills, and insurance info. These documents, along with photos of family members, should be kept at safe locations like your workplace.

Having a plan is also a part of being a responsible community member. Local authorities will react swiftly, but they can't reach everyone at once. Being prepared allows these responders to help those in urgent need first.

So, do your part! Learn about the emergencies that can happen where you live and plan for situations that are more likely to occur. Take 20 minutes today and prepare your emergency plan.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 4

What is Screencasting?

Accepted Answer

Sometimes, the best way to learn is by watching someone accomplish a task. Now that so much happens on computer screens, screencasting has emerged as a favorite way to record and share videos of our computer-based skills and ideas. This video explains the basics of screencasting. It teaches:

Why screencasting makes sense for sharing computer-based skills
How screencasting helps professionals share information
Basic features of popular screencasting tools
How screencasting videos can be used to reach a global audience

Video Transcript:

Sometimes, the easiest way to learn is by watching someone else. If you can look over their shoulder and hear them speak while while they chop an onion, you may be able to learn more quickly.

Unfortunately, this isn’t possible when the teacher is a thousand miles away. Thankfully, screencasting can help us use computers to make videos that can be easily shared.

Meet Chloe. She’s an expert in graphic design and she lives in a small town. Recently she noticed a number of people online asking about the same feature, in a tool that she knows well. She wondered - how could she share what she knows? She decided to try screencasting for the first time.

She came to think of it like having a video camera on her shoulder, recording her screen and her voice. In reality, it’s software that records a video of what happens on her screen and can also include her narration.

With the click of a button, she records herself using the feature and walking through each step in the process. When she’s done, she saves it as a video for sharing online. But for Chloe, this was just the beginning.

The most popular screencasting programs have tools for editing the video and audio after it is captured. This way she can cut out parts she doesn’t need.

She can also magnify sections of the screen to make them easier to read and even add text.

For the narration, chloe can either record her voice as she records what’s on the screen, or she can record the voice-over separately.

With a little fine tuning, Chloe is able to create a three-minute video showing exactly how to use the feature people need.

Once she finalizes the video she shares it on her website. Now, when people are confused, she has them covered.

And Chloe is not alone. Screencasting is a powerful tool for sharing all kinds of computer-based information. It turns anything that happens on your computer screen into a video that can be shared with the world!

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 5

What are secure websites?

Accepted Answer

These days websites make security a priority, but it is hard to know when a website is secure, or what makes it so. This video teaches the basics of website security and how to recognize a secure site.

An overview of the most common security threats
How SSL encryption works
How to recognize a secure connection
In which situations security is most important

Video Transcript:

Whether it's buying shoes, managing bank accounts or just connecting with friends, most of us depend on websites. Unfortunately, it's easy be fooled by fake websites that are designed to give your money or private information to criminals.

Thankfully, it's now easier to know when a website is secure.

When you need to use a website to make a purchase or provide sensitive information, there are two big things to think about:

The first is the connection from your computer to the company's computer. Your name, credit card information and other things have to travel from one to the other. This connection needs to be secure. so that criminals can't access the information in route.

The second is knowing that you're working with a company you trust. If you're working with a company you trust using a secure connection, your information is safe. But how do you know?

Knowing what to look for in a browser is a big step to using secure websites. Let’s consider the connection we mentioned earlier.

Secure websites encrypt information before sending it between computers. this makes the information completely unreadable for criminals. Only the computer on the other end can read it, making it secure.

There are two big ways to tell the connection is secure…First is the address bar, where you’re used to seeing "http". Secure websites have an address that starts http"s" for secure.

You can also look for a padlock icon in the browser. If you see the "s" and padlock the connection is encrypted and secure.

But what about the organization behind the website? - how do we know it's not a criminal with a secure connection? Well, a new system makes this easy. Newer web browsers display color and company names in the address bar that help you know the site is trustworthy. It works like this. Organizations that depend on security can have their websites reviewed and validated by licensed unbiased companies called certificate authorities.

These rigorous reviews ensure the organization and website are trustworthy and using a secure connection. If the tests are passed, the site is issued an EV SSL certificate. and only sites with these certificates display the colored bar, including the company name, along with the address.

Green means Go, red means stop.

This review process means criminals can’t obtain the certificate that's required to display the colorful information. So when you see a site with the green info in the address bar, you can be sure it's legit.

Now, if you're reading the news or checking the weather, security doesn't matter as much, so don't be concerned if you don't see the green bar or security information. Security matters when you send sensitive information like credit card numbers, passwords and private info over the Internet.

For instance, if you're about to make a purchase, your browser holds the clues. Look for the "s" in the address and the padlock to make sure it's secure. And if you’re concerned that the site could be a scam, look for the green information.

With these things in place, you can feel confident that your information is safe and secure.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 6

What is Web Conferencing and Webinars?

Accepted Answer

Meeting face-to-face is great, but it can be expensive and difficult to plan. That’s why web conferencing is becoming more popular. These systems allow a group to connect and share information using only an internet connection. This video explains the basics, It teaches:

Why face-to-face meetings are cumbersome and expensive
How web conferencing can be used to accomplish the same goals
How to create a web conference and invite attendees
What features are often used in web conferences
Why web conferencing can be more effective than normal meetings

Video Transcript:

These days, meetings are a time for people to watch presentations, discuss plans and more.

That’s why more people are using web conferencing systems, which open meetings to anyone with internet access. Here, a group of people anywhere in the world can meet online, watch a presentation, have a group discussion in real time, and more. Here’s how it works…

Imagine you work at a business that creates and sells software. Many of the company’s employees and customers work from locations around the world.

With the system in place, you can create a meeting using web conferencing software on a computer or via a website.

When you create the meeting, you can provide details and designate who should join and more.

A few minutes before the meeting time, you open the web conferencing system, upload the presentation you’ll share and test your microphone and audio. You’re ready to lead the meeting!

When showtime arrives, the attendees use the link they received in email to join the meeting.

During the meeting, you have control of what the attendees see and hear as changes happen in real time. Along with the presentation, you may be able to share links, conduct polls and more. The attendees may just watch and learn.

You may also be able to invite other attendees to become the “presenter”, which gives them control of the presentation.

Most web conferencing tools include the ability to record the presentation for future replays.

And this system can work for everyone in the company. Engineers can explain new features, salespeople can educate their clients and HR can share new policies.

Face-to-face meetings are great, and today we have more affordable options that open meetings to anyone with an internet connection.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 7

What is the relation between Social Media and the Workplace?

Accepted Answer

To most organizations, social media represents a new and different style of communication. Navigating this new social landscape can be a challenge. This video explains how the world of communication has changed and how organizations can adopt new practices that account for social media. It teaches:

Why social media is making organizations rethink external communication
How one company confronts a crisis - and learns how social media can help
Why empowering employees to participate can be a smart strategy
How policies and guidelines in social media participation can help

Video Transcript:

These days people have new powers. Not that kind. I mean on the Web. We can create websites and post messages to the world with the click of a button. Blogs, social networking sites and Twitter - all make it easy. But this power comes with new responsibilities, especially when it comes to the workplace.

Organizations often monitor what is said about them in the media and control every message that comes from the company. But these days blogs and social networking sites mean that companies can't keep up - the media has become social. New ways to understand and react to what's being said online are new needed. That's why organizations are beginning to encourage employees to understand and be a part of online conversations. Consider this:

Chair Hero had made quality chairs for twenty years. Recently something happened: one of their chair models was defective and people were falling down. Soon enough, blogs, social networking sites and Twitter were all writing about their defective chairs. Within two days, they were overwhelmed.

The company started to panic. What could they do? What will work in this new world?

At first, they wrote press releases and posted information on their website. It helped a little, but they could see the conversations were happening elsewhere. They felt powerless, like they had lost control.

A potential solution to this problem requires a new way of thinking about company communication. These days, customers want more than just another press release - they want to have an honest conversation with someone from the company - often outside the company website.

To make these conversations productive and reduce the risks, companies need to have a few things in place:

Official accounts on popular social media sites
A way to monitor what's being said about them, using services like Google Alerts or Twitter Search
Guidelines that give employees clear direction

Let's look at how this works. Silas recently went through Chair Hero's training sessions on using social media. It's now a part of his job to identify and respond to people talking about the company online. Before responding to a recent blog post, Silas goes through a quick checklist:

He asks himself, Does this need a response? In this case, Yes - he can offer valuable information.

Is he the right person? Yes - He knows the facts.

So, Silas decides to get involved. Following the guidelines at his company, he introduces himself as a company representative and provides a short disclaimer. He's careful to speak in the first person and focuses on the subject and not the person. His goal is to be personable, respectful and never angry. In this case, he may just need to provide a link to clear up the issue and an offer to help in the future. Before posting it, he quickly makes sure no confidential info has been shared. The next day, Silas receives a quick "thank you", and an added benefit - his response will now be seen by others - and even appear in search results.

Silas was able to take a risky situation and turn it into an informative message - without taking the rest of the company's valuable time. He added value and built trust with customers - and that's the main role of employees using social media, whether is a crisis like a defective chair model, every day customer support or just sharing information.

The web is too wide for a company to control every communication. But a company can understand the growing influence of social media, and create an environment where employees are empowered to participate and build trust with their customers.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 8

What are Web Search Strategies?

Accepted Answer

This video introduces the best ways to use search engines to find information on the Web. It uses real-world examples that illustrate ways to reduce useless results and includes:

How search engines work
Picking the right key words
Using quotes and the minus sign
Combinations of strategies

Video Transcript:

The Web may seem like a vast ocean when it comes to finding something you need. Thankfully, search engines can help turn oceans of information into small pools that make finding information easier.

Before we dive in, let’s talk a bit about how search works on the Web. Search engines go out and try to account for every word on every webpage. All this information is then organized for easy reference.

When you search for a word, the search engine finds all the pages where the word appears, and displays them in the search results. Usually the pages that appear highest in the search results have lots of other web pages linking to them. Each link acts a vote to say, “This may be a good resource.”

The problem is that there are often too many results. You need a way to reduce the number of results so you can find what you need. Let’s look at how this works.

Say you’re looking for a specific kind of fish, and these represent all the websites on the Web. Searching for FISH doesn’t help much. There are way too many results. You need to be more specific.

Try to imagine the exact fish and describe it in the search box. You’ll see that each word you use gets you closer to what you need. You can do this for any website by imagining the website that has your answer. What’s the title of the page? What words appear on it? If you put those words in the search box, you’ll get closer to finding answers.

But to be a smart searcher, you should know some basic shortcuts. Let’s say you’re looking for words that appear together, like a phrase or a quote. An example is a search for information on sand sharks. If you search for it like this, the search engine looks for pages with SAND and SHARKS. To get better results, put quotes around the words like this. It limits the results to the exact phrase.

Here’s another shortcut. Words often have multiple meanings. Consider the word MULLET which is both a fish and a hairstyle. A search for MULLET may give you a number of results about the hairstyle, but fewer about the fish.

To remove the results about hair, place a hyphen or minus sign just before the word you want to exclude, which means “show me the pages about mullet, but take away results relating to hair.” By being specific, and using words and symbols that remove useless information, you can find exactly what you need, and keep the Web from swallowing you whole.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here:https://www.dotcomtruths.com/

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 9

What are the Benefits of Working as a Team?

Accepted Answer

Using an example of a robot building competition, this video follows the story of two teams with different approaches to teamwork. Using their example, we can see what helps, and what makes it difficult, for winning the competition. It teaches:

What all successful teams have in common
Why clear communication can be more important than skills or experience
How to develop a sense of team strengths and weaknesses
Why some teams have a difficult time finding success
What teams can do to improve their weak spots

Video Transcript:

Welcome to the CC robotics competition! Today, teams are competing to design and build a robot. The team whose robot is judged to be the best in the time allowed wins and earns internships at CC Robotics. The competition requires skill and talent, but what really matters is how teams communicate and collaborate, or not.

Any successful team, whether it’s a soccer squad or lab of scientists, works together in the same ways. They define the goal and what steps are required to reach it. They communicate and develop a sense of strengths and weaknesses. This helps them identify gaps that must be filled to be competitive and reach the goal.

Having the best player or most brilliant scientist isn't enough. To win, they must work together to turn weaknesses into strengths.

Let’s consider two teams in our competition: green and purple. Team Green got started by reviewing the challenge, dividing it into steps, and discussing each other’s skills and ideas for completing the robot. All input was welcomed. These discussions showed gaps in their skills that could slow them down. They considered each gap and how they could work together to fill it.

For example, the robot was electric and electrical engineering wasn’t a strength.

During the project, they agreed that any team member could propose an idea or share a concern. This open communication helped them make necessary adjustments along the way. Before long, victory was in view because the team was operating as one.

Team Purple, despite their talent, was in disarray. Andre assumed the role of team leader and without a discussion, divided the team into two groups: hardware and software. These groups got to work without discussing their skills, strengths or weaknesses.

Each group followed their own path and assumed it would work out. They had concerns, but Andre was dismissive. Nothing was more important than speed. The team also saw that Claire was distracted and not contributing to the software side. When Team Purple finally shared their progress, it was bad news. The software didn’t match the hardware and they realized they’d have to start over.

It’s not difficult to imagine which team was better prepared to win. Experience and expertise are not advantages when team members are dismissed or some members don’t contribute.

On the other hand, when teams communicate clearly and work together to identify and solve problems. They can overcome challenges and be stronger than other teams.

The next time you’re on a team, remember that success comes from open communication and cooperation that’s focused on the goal.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here:https://www.dotcomtruths.com/

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 10

URLs (Web Addresses)?

Accepted Answer

It’s easy to take URLs, or web addresses, for granted because they work behind the scenes in helping us jump around the web. By taking a closer look, we can learn about how websites work and what happens when we click. This video explains URLs and teaches:

How URLs are connected to web servers
What each element in a URL can tell us
How to tell if a website is secure
How URLs can represent how files are organized on a server
How anchors work in navigating to a specific part of a page

Video Transcript:

If you’ve used the web, you’ve seen how website addresses, or URLs, help you move from site to site. If we look closely, there’s a lot more to URLs than meets the eye.

When you visit a web page, what appears on the screen usually lives on a computer called a server. The URL, which stands for Universal Resource Locator, tells your web browser exactly where to find the page or file you want on the server.

Imagine you love a dog photo on a web site and save a web page’s URL that looks like this.

You’re probably used to seeing a subdomain like “www” in front of website addresses. It’s a default that usually isn’t needed for links to work. However, some websites use this part of the URL to connect to a separate part of the website, like support.doggopics.com. And subdomains can be confusing. Criminals may try to fool you by adding a familiar subdomain to their website address.

That’s why paying attention to the domain name is so important. It tells the browser where to find the website’s server. It’s like a street address for finding a house.

After the domain name in the URL, there are words, separated by forward slashes.

But that’s not all. This page was designed with anchors, which means your web browser can go to a specific part of a page. The anchor in the URL can be found after a question mark and includes a hash symbol, like this:

This tells the browser to go the domain, find the right folder, the right page and then, the right part of the page.

As you can see, URLs contain a lot of information if you know where to look.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting [EranFunnels.com/software.](https://eranfunnels.com/software)