Question 1

Why is Twitter Popular?

Accepted Answer

This video introduces the Twitter service. It focuses on Twitter's ability to connect people in new ways, using short messages and includes:

Why answers to the question "what are you doing" are interesting
The mechanics of Twitter - signing up, sharing and reading messages
How a skeptical person fell in love with Twitter

Video Transcript:

So, what are you doing? It's one of the first questions we often ask friends and family. Even if the answer is just mowing the lawn or cooking dinner, it's interesting to us. It makes us feel connected and a part of each other's lives.

Unfortunately, most of our day-to-day lives are hidden from people that care. Booooo! Of course, we have email and blogs and phones to keep us connected, but you wouldn't send an email to tell a friend you're having coffee - your friend doesn't need to know that.

Thanks to Twitter, it's possible to share short, bite-sized updates about your life and follow the updates of people that matter to you via the web. Yaay! Here's how it works.

Meet Carla. She's addicted to her mobile phone, reads blogs every day and has contacts all over the world.

She heard about Twitter and was skeptical - she's already overloaded with information. After some of her friends couldn't stop talking about it, she gave it a try.

She signed up for free and saw that Twitter pages look a little like blogs with very short posts. Each page is personal and has updates from friends.

She got started by looking up her friends on Twitter.com. After finding a few, she clicked "follow" to starting seeing their updates on her Twitter page.

Within hours, she began to see a different side of people she chose to follow. She didn't know that Steven in Seattle was a baseball fan, or that Julia in London was reading a new investment book. The little messages from Twitter painted a picture of her friends, family and co-workers that she'd never seen before - it was the real world.

Soon she became a fan of Twitter and posted updates every day. Her friends followed her updates and learned that she recently discovered a passion for Van Halen. They could see Carla's life between blog posts and emails.

For Carla, Twitter worked because it was simple. The updates were always short - under 140 characters each. Plus, she could post updates and follow her friends using the Twitter website, software on her browser, a mobile phone or instant messages. She wasn't tied to one device.

By asking members to answer the question "what are you doing?" Carla found that Twitter brought her closer to people that matter to her - 140 characters at a time.

Find out what your friends are doing at Twitter.com.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 2

What is Clear Communication in Email?

Accepted Answer

Every day, emails are sent that don’t get results. Part of the reason is that people aren’t receiving the information they need. This video explains the problem and how to fix it by asking three simple questions. It teaches:

Why writing effective emails can be difficult
What prevents recipients from seeing or responding to email
How to get the recipient’s attention
How to respect the recipient’s time
How to get the results you want from email

Video Transcript:

Think about it this way… When you speak with someone in person, you can tell a lot about them. You can see if they are happy, sad, or in a hurry. This information helps you adjust what you say and how you say it. For example, if someone looks confused, you might try using different language or examples.

With email it’s difficult to make these adjustments because you can’t see the recipient. And if your message doesn’t account for their needs, it could be ignored.

That’s why it’s important to write emails in a way that’s very clear and helpful for the recipient.

You can do this by answering a few basic questions for them. What is this about? Why am I receiving it? Is there anything I need to do?

When your email appears, this busy person will quickly need to decide if it’s a priority.

Next, your recipient will wonder why they are receiving the message. In the beginning, quickly explain the situation. You might write, “I’m writing to update you on the project.” or “I’d like to schedule a call.” Be specific and direct and they will notice.

Lastly, they will wonder if they need to act. Be sure to state your request clearly. This might be a request for a response, a link to a website to review or a number to call. Consider using bold font to be sure your request is noticed.

By considering these three questions, you can communicate clearly, get results and respect the time and attention of those who receive your emails.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: https://www.dotcomtruths.com/

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 3

What are the Benefits of Saving for Retirement?

Accepted Answer

This video is designed to teach the benefits of using a retirement account for financing a comfortable retirement. It teaches the basic ideas behind retirement accounts, including:

Why saving now matters in the future
How 401ks and IRAs grow over time
How these accounts are different from normal investments
The tax benefits of using a retirement account

Video Transcript:

One day, we all want to retire. After working for most of our lives, we imagine a time when we can stop working and have choice in how we spend our time. Because we're all living longer than ever before, it's going to take even more money to support our retirement. The secret to a financially secure retirement is to start saving now.

Let's meet two retirees to make our first point.

This is Simon. He and his wife worked hard to support their family and now they're retired. They're happy, but feel insecure about money. An unexpected expense could put them in debt. To help, Simon has a part time job at a hardware store. He'd prefer to be fishing or playing with his grandkids, but he doesn't have a choice.

Next, let's meet Caroline. Like Simon, she and her husband worked to support their family and now they're retired. They live a relatively carefree life. They travel, spend a lot of time with family and don't worry too much about money.

Both Simon and Caroline have a long life ahead of them, but Caroline and her husband learned early in life that saving a little bit of money over a long time can make sure they retire comfortably. This wasn't the case for Simon and his wife. They started saving too late.

To retire like Caroline, the first step is understanding how to save for retirement. The basic idea is to start saving now and save as much as possible over a long term.

To start, you'll need a place to save it. It's usually called a retirement account and two examples are 401ks and IRAs. Many employers offer a 401K program or you can open an IRA yourself. Once you have an account, you add a little bit of your income to it on a regular basis so the money you contribute over the years, plus what it earns, creates a fund that's ready to support your retirement. These accounts are meant for a lifetime of savings, so don't plan on touching it until retirement.

To get an account started, you'll work with a representative to decide on an amount that you can contribute to the account with each paycheck. This way, you don't have to think about it - your retirement account grows automatically as long as you have income. And some employers even offer to contribute to your account too. That's free retirement money that will buy a lot of maitais. And remember you have to pay tax on your income. By contributing part of your income to a retirement account, there's less income that's taxable with each paycheck.

The money in these accounts is usually invested in the stock market like a normal investment, but retirement accounts are different. Here's why.

When you invest in stocks normally, they hopefully grow in value. Each year, you have to pay taxes on the money as it grows. That's tax money that could be making you more money. Retirement accounts are designed to protect you from having to pay taxes on your money as it grows year after year. This way, your money can grow faster over the long term. Of course, you'll still have to pay taxes, but most retirement accounts make it possible to delay paying taxes until you withdraw the money. But even considering these taxes, you've been able to build a fund that will support a long and comfortable retirement.

The best thing you can do is start a retirement account as early as possible and contribute as much as you can to your account.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 4

What are Web Browsers?

Accepted Answer

What it teaches:

Web browsers are among the most frequently used software on any personal computer or device, yet they are often misunderstood. This video covers the basics of web browsers and explores features and tools that may be new to many users. It teaches:

The concept of the browser as software that makes web pages easy to use
The basic navigation features such as back and history
The use of keyboard shortcuts and menus for accessing features
How browser extensions and add new features
The use of tabs, search and “find” options

Video Transcript:

When you use a computer, software makes it easy to write letters, edit photos, and watch a video. The same is true when you connect a computer to the Web. Software makes web pages useful and easy to navigate. This software is called a web browser.

You open a browser with a click, and it connects you to web pages using web addresses or URLs. You simply type an address in the address bar, or click a link on a web page, and your browser uses the address to find the right page.

Computers and mobile devices come with browsers automatically, but you can also download new ones for free, and even have more than one on a computer.

But browsers do a lot more. To explore the options, we’ll use menus like this and keyboard shortcuts, which make things happen by pressing two buttons at the same time.

For example, with billions of web pages and long addresses, it can be hard to keep track of what’s important to you. A browser can help by remembering where you’ve been over the short term using the back button, or over time with the history menu. And you can add a bookmark for any page to get back to it quickly.

And a browser is a little like a vehicle - you can customize it to make it your own. Instead of new wheels and a stereo, you can add browser add-ons or extensions. These can be downloaded from your browser’s website and plugged right into your browser with a click. But your browser does a lot without extensions.

For example, you may need to see three websites at the same time for comparing movie times. Instead of opening three browsers, you can just open new tabs in a single browser window. As long as tabs are turned on, you can add new tabs from the browser or with shortcuts.

And what would you do without search? Thankfully, most browsers come with a search box built-in. Just enter a keyword here and your browser will take you directly to the results.

Browsers also make remembering passwords easy. When you enter a password, your browser can remember it for the next visit. But be careful, using this feature on shared computers is like giving strangers your car keys.

Oh, and here’s a great shortcut. If you’re looking at a long page of travel info and only care about Hawaii, your browser can search the page. Just “find” it using the “edit” menu or the keyboard shortcut and those words will be highlighted on the page.

And finally, browsers need to be updated regularly. Be sure to install updates when asked. This will keep your browsing safe and sound.

A web browser is your window to the online world and knowing what’s possible can make it work for you.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 5

What are the benefits of Protecting Reputations Online?

Accepted Answer

This video discusses the long-term risks of sharing inappropriate information on the Web. It encourages viewers to “think before you click” and offers tips for being responsible with photos, video and stories. Points include:

Why photos are permanent on the web
Future consequences of sharing inappropriate info
Tips for protecting reputations (personal and friends)
What to do when inappropriate info is shared

Video Transcript:

In the past, doing something embarrassing wasn't a big deal. It happened, and then people moved on. But now that things can be shared on the Web immediately, those embarrassing moments can last forever and impact your reputation and those of your friends.

Let's talk about what happens on the Web. Search engines are constantly scanning it. Their goal is to take a snapshot of every word, picture and video on the web and save it for search results. This means that once a page has been scanned, it may be there forever. Even if the image is deleted from a site, it may still be found in the future - which is when problems can occur.

Think about it this way. If you share videos of yourself or others doing illegal things, or photos that make people look bad, it could seriously harm their reputations. And sometimes it's hard to tell. What seems like a funny photo today, Yaaay! may look very different to someone who finds it the future - Boooo! By understanding a few things now, you can help avoid problems later.

It starts with what you choose to put on websites. Sharing on the Web can be fun and productive. But it could also cause problems. So, it's up to you to think about the people in the photo or story, including yourself, before you share it. Would you want your grandfather to see this photo? Or a future boss? Once you click, you lose control of who can see the photo on the Web. This means your friends have to depend on you to take responsibility for the images, stories, and videos you share on the Web.

Luckily, you don't have to share everything publicly. Find ways to share your life privately without having it scanned by search engines. And be careful using people's names - names are easy for search engines to scan.

Another step is asking your friends to think about what they share on the Web. Let them know that, from now on, you're going to take responsibility. Talk about the risks and what photos could do in the future. Agree to think before you click. This way, you can act goofy today and still have the respect you deserve tomorrow.

Of course, you can't control everything on the Web. If you feel your reputation is at risk, you can take action. Contact the person who posted it and ask them to remove it - they should understand. Taking action today can make it harder to find in the future.

Sharing your life online can be fun and productive, but it can also mean losing some control. You have a responsibility to help protect your reputation and the reputations of those around you. Think before you click.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting [EranFunnels.com/software.](https://eranfunnels.com/software)

Question 6

What are Blogs?

Accepted Answer

This video introduces the concept of a blog as a way for every person to have the power to share news and information. It includes:

How blogs are changing the idea of news in the 21st century
How blogs are created and organized
The role of blogs in bringing like-minded people together
How blogs facilitate conversation and networking

Video Transcript:

You've seen the word, you've seen the web sites and you may even have one. But have you ever wondered: What's the big deal about blogs?

To make sense of blogs, you have to think about the news and who makes it. We'll look at news in the 20th vs. the 21st century to make our point.

In the 20th century, the news was produced professionally. When news happened, reporters wrote the stories and a tiny group of people decided what appeared in a newspaper or broadcast. Professional news was mainstream: general and limited.

The 21st century marked the point where news became both professional and personal. A new kind of web site called a weblog or blog came onto the scene that let anyone be a reporter and publisher - often for free.

As blogs became popular, they created millions of news sources and gave everyone an audience for their own version of news. Of course, we're using the word "news" loosely. But really - isn't everything news to someone?

With a blog...A business owner can share news about his business

How did this happen? Well, blogs made sharing news on the web easy. Anyone with an idea can start a new blog with the click of a button and share news minutes later. Here's how blogs work.

Blogs are websites that are organized by blog posts - these are individual news stories, like articles in the paper. Bloggers simply fill out a form like this one to post a new story. With the click of a button, the blog post appears at the top of the web page, just above yesterday's news. Over time, the blog becomes a collection of these posts, all archived for easy reference.

Also, Each blog post can become a discussion through comments left by readers. Blogs make the news a two way street.

But really, the fuss is not about how blogs work - it's about what people like you do with them that matters.

Let's say you have a blog about green living and outdoor photography. It reflects your unique perspective. This helps you build relationships with your readers and other bloggers with similar interests.

Speaking of relationships, bloggers often work together. In addition to comments,You'll read each other's posts, quote each other and link your blogs together. This creates communities of bloggers that inspire and motivate each other.

Whether it's their ease of use or the opportunities they offer, blogs have been adopted in a very big way. Since 2003, there have been over 70 million blogs created, each with it's own version of news. So, the big deal about blogs is that they gave people like you the power of the media and created a personal kind of news that appeals to a high number of small audiences.

So, it's up to you - what will you do with this new power? There is likely a group of people out there who want to hear what you have to say.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 7

What is the Benefit of Preparing an Emergency Plan?

Accepted Answer

Emergencies happen when we least expect them and few understand the benefits of having a plan for how to react. This video uses three scenarios to introduce what should be in your emergency plan, including:

Why a plan is important
What to do if your family is separated in an emergency
What to do if you must evacuate or stay home
What to remember for those with special needs

Video Transcript:

By definition, emergencies happen when we don't expect them and often when families are not together. Suddenly, you need to think about your kids at school or elderly parents across town. If phones don't work or some neighborhoods aren't accessible, what will you do?

The best way to help ensure your family’s safety is to have an emergency plan. Having a plan and discussing it with loved ones will save time and make real situations less stressful.

To get started, let's look at one of three scenarios. In our first scenario, you and your family are separated. In an emergency, you'll need a simple way to contact and meet one another if going home isn't possible. Decide, in advance, on a safe place to meet like a community center, library or school.

The phone can help too. Long distance calls may work better than local ones, so select a couple of out-of-town contacts who can help your family communicate and find each other. Let them know about your plan and how they can help.

Of course, children are a big concern. If they're in school or day care, they will need to be picked-up. Know their emergency policies and if you can’t pick up the kids, designate someone who can. And talk to your kids about your Plan. Teach them basic personal information so they can identify themselves and who to call, like 9-1-1 to get help.

In our second scenario, you're together at home. In this case, listen to the radio or television for information from local authorities and follow their instructions. They may advise to turn utilities off or on so it’s important to know the location of your home’s water valve, electrical panel, gas valve and floor drain. Make sure everyone also knows the location of your family emergency kit and fire extinguisher.

In our third scenario, you have to evacuate. Everyone should know your home’s safe exits and best places to go. And remember your pets, who may not be allowed in shelters or hotels. Identify kennels or friends' homes where they can go in an emergency.

Elderly family members or those with special needs should also be a part of your plan. List the medications, supplies and info care-givers will need in an evacuation. If they live alone, ask a neighbor to help them evacuate.

Documents will also help. Make copies of birth certificates, passports, wills, and insurance info. These documents, along with photos of family members, should be kept at safe locations like your workplace.

Having a plan is also a part of being a responsible community member. Local authorities will react swiftly, but they can't reach everyone at once. Being prepared allows these responders to help those in urgent need first.

So, do your part! Learn about the emergencies that can happen where you live and plan for situations that are more likely to occur. Take 20 minutes today and prepare your emergency plan.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 8

What is Intellectual Property (Patent, Trademark, etc.)?

Accepted Answer

This video follows the story of a creative and talented woman named Candice who plays music, invented a new instrument and created a new business. Using copyright, patent and trademark laws, she learned to how to protect and build a business from her creations. It teaches:

Why intellectual property is different from physical property
The risk of not establishing and protecting ownership
Why copyright law matters in selling and managing your creative works
Why patent law matters in protecting your inventions
Why trademark law matters in protecting your brand

Video Transcript:

I’m sure you have items that you consider your property. Maybe you’re like Candice. She has a bike, headphones and books she loves.

Because she owns the headphones, she has the right to sell them or give them away. Ownership means they’re her property. When ownership of physical property, like headphones, changes, it’s easy to see.

But Candice is also creative. She takes photos and has ideas. She uses her mind to produce valuable things like music. When she creates a new song, she owns it and has a right to use it as she wishes, just like a physical object.

The problem is that the ownership of intangible things like music, literature and photography is difficult to see. Someone could wrongly claim ownership of her song and sell it without her knowing. To prevent these problems, she needs a public way to establish her ownership so that she alone can decide how it will be used.

In many countries, intellectual property laws work to establish and protect ownership of intangible property like Candice’s song. They are copyright, patent, and trademark and laws, among others. It’s these laws that allow people to control distribution of and earn money from the things they create with their minds.

For example, let’s say Candice, first, wants to be sure she is the only person who can reproduce or sell her song. Copyright law is what gives her this right. As the creator, she owns the copyright automatically, which means she is the only one who can reproduce or sell the song. To make her ownership publicly known, she registers her song with the Copyright Office.

Second, Candice invented a new kind of instrument and wants to be sure that no one can copy it. She does this by filing a patent application with the patent office that states what it is and what it does. If the patent is granted, she can prevent others from copying her invention.

Third, with her innovations, Candice is able to create a new business with a unique brand that includes a name and logo. To identify her new instrument by her brand, and to distinguish her from competitors, she applies for a trademark registration with the trademark office that describes her business name and logo. Candice uses the ™ in her logo once she starts using the brand to sell her instrument. And she can use the R symbol once the trademark is officially registered. These symbols show that she has the right to prevent others from her industry from looking too much like her brand and confusing customers.

Candice’s music business is just one example. Copyright, patents and trademarks can apply to a wide variety of intangible or intellectual property. These laws ensure that even if we can’t hold something in our hands, we can still own it, protect it and use it to earn a living.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 9

What are Online Discussion Forums?

Accepted Answer

In the real world, we depend on discussions for learning and socializing. It’s how we relate to one another. The same thing happens on the Web, and thanks to discussion forums, we have a reliable way to organize and discover information in the form of discussions between people anywhere in the world.

The role of discussion forums on the Web
Why discussion forums matter
How discussion forums are organized
What is required for forum participation
How forums are managed and can become a community

Video Transcript:

We’ve all had discussions. One person asks a question or shares an idea and others respond. It’s a fundamental and useful form of communication. When the Internet came along, these discussions took on a new form.

Suddenly people with similar interests in Mexico, England and Hawaii for example, could discuss their ideas and learn from each other using computers.

These online discussions meant that the knowledge and expertise of individuals anywhere in the world could be shared quickly and easily.

Soon enough, websites started to appear that were specifically built for these discussions. They are called discussion forums.

At first, a forum may look complicated, but lurking under the surface is a smart system for making online discussions work.

Let’s consider a forum about cars. Most forums are organized much like the folders on your computer. At the top are the big buckets.

Within these folders are types of cars and within those are discussions about specific models.

This structure gives visitors a way to find the specific discussions that match their interests. Each individual discussion is called a topic or thread. Most topics follow a simple pattern.

Like any discussion, someone needs to get it started. The first post in the topic is often a question or observation. Others may then reply.

When responses come, they appear under the first post, usually with the oldest on top. This makes the discussion easy to follow.

Most forums can be read by the public, but to post, you have to create an account. This means picking a name and creating a profile that represents you. This is your identity in the forum.

Many people who use forums don’t post very often, and simply follow the topics. They are called lurkers.

But the best forums have dedicated members who have real relationships with one another. They post consistently, creating a productive and interesting community.

And like the real world, discussions can sometimes get out of control. That’s why many forums are moderated by a person or team. It’s their job to maintain and protect the forum.

And each forum has its own culture, customs and rules. Before diving in, observe and ask questions. Soon enough you could become part of the community.

Whatever your interest, forums can be an amazing resource because they bring people with specific interests together to learn, get help or share a passion.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.