Question 1

What are Online Basics - Online Accounts?

Accepted Answer

This video is part of our Online Basics series designed for people who are getting started with the Internet. It explains the role of accounts on websites and how having an account unlocks features that are normally hidden. The video follows Angie through the process of getting an email account and using it to create accounts on other websites. It teaches:

Why many websites have a public and private version
How website accounts work to unlock the private version and useful features
Why email accounts are important and useful
How to create an account and username
How to create a strong password

Video Transcript:

Many useful websites and apps have two versions. The first version is public and open to everyone. This version may have services offered, business hours and contact information.

The second version is private and requires users to have an account with login information. Once they log in, the sites offer personalized information and tools for managing bank accounts, accessing documents and more.

A key to living a digital lifestyle is creating accounts that give you access to private parts of useful websites and apps.

Here’s how accounts work for Angie, who is getting started with the Internet:

Angie first needs a way to send and receive digital messages online. So, she creates an email account and email address, which is usually free. This is important because it’s part of her online identity and something she’ll need to create other accounts.

With an email address in place, Angie can go to websites and look for words like “create an account” or “new account”. When she clicks this link or button, a form appears that asks for information that establishes her online identity.

The website needs two types of account information: her personal information and her login information. Angie carefully fills out a form that asks for her name, email address, and personal information. This establishes her online identity and creates a way for the site to send her email messages.

Next, she creates a username and secret password for logging into the website.

This information will unlock the website’s most useful services. The username may be Angie’s email address or a unique and memorable name. Angie decides to use the username “angieonline”.

Next, she needs to create a password to go with that username – and the password deserves special care. If it is shared or stolen it could cause major problems.

Someone could use her password to log into her accounts and steal money or her online identity.

So, she follows a few rules about passwords. First, she uses a password that is difficult to guess. Names, numbers or dates that are part of her identity should not be used. Second, she includes a combination of letters, numbers and symbols, like this. And third, if her password is written down, it is hidden from view.

Now that Angie has an account and what she needs to login, she is on her way to living a more digital lifestyle and using personalized websites that are designed to help her be more connected, productive and efficient.

...........................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 2

How to directly link a product checkout page from New Zenler?

Accepted Answer

Question: How to directly link a product checkout page from New Zenler?

Here are the steps:

Create the course then click Publish
Go to tab "pages"
Click the checkout page (the 2nd one) in the funnel and cutomize it in a new tab
When done, go back to pages and click the link icon to copy the URL
Link it to your home page, wordpress site, blog or anywhere you want to post the product or service you are selling.

Important note: Make sure you also customize the Thank you page (the page that comes after the checkout page) as that is where people will be re-directed to right after they paid.

If you would like additional hands-on support with building your New Zenler website, please visit our Zenler services page.

New to Zenler? Sign up for a free trial.

If you have any struggles or have any feedback (good or bad) to this FAQ or any others, we welcome any feedback so our team can continue to improve and upgrade the quality of this support documents library.

Thank you!

Question 3

What are Libraries in the Internet Age?

Accepted Answer

Libraries and librarians have evolved, and these days what they can do may surprise you. This video explains why libraries are more important than ever. It teaches:

Why information is the real focus of every library
How the Internet has impacted libraries
Why more information isn’t always better
How libraries and librarians help us navigate information
What you are likely to find in libraries today

Video Transcript:

When you think of libraries, you probably picture shelves of books, librarians and kids working on homework. But today, libraries and librarians are a doing a lot more than you might think.

You see, libraries are not only about books. The real focus of every library is information.

For most of their history, that information lived in books, magazines and periodicals. So libraries and librarians became experts at organizing and understanding how to get the right information out of these resources.

This is still the case today, but things are changing quickly. We now live in the information age and we have access to more information than ever before. Now huge amounts of information also live on the Internet, in databases, apps and more.

Unfortunately, more isn’t always better. Finding trustworthy information and high quality research can be a challenge. And search engines can only do so much.

That’s why libraries matter now more than ever. The same libraries and librarians who helped us organize and understand books have transitioned to helping us find information wherever it exists.

Today librarians are still amazing book-finders - but they are also teachers and technologists. They are expert navigators of information and focus on helping people build new, useful skills, like how to do online research or search job listings effectively.

Librarians work to help communities and students become more digitally literate. And libraries have changed too. Most provide free access to the Internet via on-site computers and/or wifi.

Today many libraries have comprehensive websites that allow you to access resources like research databases that would be difficult to access otherwise.

You may even be able to check-out books online, or borrow electronic books that display on your e-reader.

It’s easy to think that the Internet might have made libraries obsolete, but thankfully, it’s quite the opposite. The Internet has provided libraries a new, effective way to do what they do best - help students and the community find what they need to be productive, online and off.

The next time you need quality information, help with a project or to develop a new skill or hobby, go to your local library and ask a librarian. They’re happy to help and really good at what they do.

...................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 4

What are the risks and realities of borrowing money.?

Accepted Answer

What it teaches:

This video introduces the risks and benefits of using a bank to borrow money. It tells the story of Rachel who reaches her goal of publishing an album by making smart decisions based on interest rates and timeframes. The video includes:

APRs - the fees involved in borrowing money
Basic borrowing plans
Risks of borrowing money
Avoiding penalties and late fees

Video Transcript:

Sometimes we don’t have the money we need to accomplish a goal. Borrowing money can help, but if we aren’t aware of how the system works, it can create bigger problems for us.

Among friends, borrowing money seems easy – you just pay them back. However, we sometimes need to borrow a large amount of money from a financial institution, maybe for a home, a car, or education. Understanding how these relationships work is a key to being responsible with your money.

Let’s say you need to borrow $10000 from a bank. As long as you meet their requirements, the bank is happy to loan you this money because when you pay it back, you’ll have to pay a fee. This is how the bank makes money – it’s called “interest.” When you borrow money, the interest you pay is usually a percentage of the total you borrowed. This percentage is called the “Interest Rate.” You’ll see this rate referred to as the Annual Percentage Rate or APR, which is the interest and fees you’ll pay over a year for borrowing money.

Let’s see how this works for Rachel. She’s a musician who needs to borrow $10000 to produce her new album. $10000 plus interest is a lot of money to pay back, but she doesn’t have to do it all at once. To make it more affordable, she pays it back in monthly payments. Each month, she’s paying back part of the money she borrowed plus part of the interest. It adds up over time.

This way, Rachel can see if she can afford to pay back the loan on a monthly basis. She found one loan that had a 5% APR with a 1 year timeframe. To pay it back, she would have had payments of $856 per month. It was too much! With what Rachel earns she would run out of money in just six months.

To avoid serious problems and owing even more money, she kept looking. Eventually, she found the right loan for her – a lower APR and longer timeframe. She found that spreading the payments across a longer timeframe meant less to pay each month.

Before signing on the dotted line, she was careful to understand all the terms of her loan. She learned that some interest rates could change during the loan which could impact her monthly payments. Because she had a fixed budget, she made sure the interest rate for her loan wouldn’t change.

While Rachel was asking questions, she learned the rules as well, because breaking the rules can cause an affordable loan to become a big headache. For instance, if she pays late, she may owe the bank more money. She made a promise to herself to pay on time and avoid any late fees. It was wasteful.

It was clear to Rachel that without care, problems could snowball. Changing APRs and late fees could have made her loan impossible to afford. Because Rachel took the time to find the right loan for her, she was able to pay back the loan on time and publish her new album. Yaay!

Borrowing money can help you accomplish your goals, but only if you’re realistic about what you can afford. When it comes time to find a loan, discuss it with a financial professional and ask questions. Learn about your payments and terms. It’s up to you to make sure you know the rules and get a loan that fits your needs.

................................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 5

What are Stock Markets?

Accepted Answer

This video is an introduction to the basic ideas behind stock markets, including:

Why companies offer stock to the public
Why people buy and sell stock
Why stock prices change
How we measure the stock markets using indices

Video Transcript:

The numbers we see every business day can tell us important information about our economy, but where do they come from and what do they mean?

Let's get started by talking about companies. There are two basic types. The first is called a private company. Ownership in these companies is private, which means it's not available to everyone. They are usually small to medium-sized and there are a lot of them, from the bakery down the street to a local trucking company. Private companies are typically owned by an individual or a small group of people. Because ownership is limited, we won't worry about them.

Our focus is on companies that offer ownership to everyone. These are called "public" companies. Here's how they work.

Let's say Zipper Corp is a successful company that has big plans. It wants to expand and build a button factory, but it doesn't have enough money. Because it's a public company, Zipper Corp can divide up the ownership of part of the company into thousands of pieces and sell them to people like Maya. These are company stock, also called shares. This way, Maya gets to own a small part of the company and Zipper Corp can raise money for their new factory. Being a public company allows Zipper Corp to raise money from lots of new owners like Maya.

Now, Maya's share of the company has a value that typically changes each business day. When Zipper Corp is doing well, the future of the company can look promising. This means the value of the company and the value of her shares may go up. People like Maya buy shares because they can make money by selling them at the right time. The big idea is to buy shares at a low price and sell them at a higher price. Of course, this is risky, because a company's future is hard to predict.

For example, people who believe the button factory is a good move, may want to buy Zipper Corp shares because they think the value will increase. People who believe the button factory is a bad idea, may want to sell Zipper Corp shares because they think the value will decrease. This means the company stock has both buyers and sellers.

Each business day, shares change hands, depending on how people feel about the company's future value. Some days there's more buying which can cause the stock price to rise. Some days there's more selling which can cause the stock price to fall. This is true for each public company in the market. As people buy and sell shares, stock prices can change each day. It's these exchanges, across thousands of companies and millions of people that make up a stock market.

When you see news that a stock market rose, it generally means that across public companies, the value of shares went up more than they went down. This is usually considered good news. People feel good about the future, and they're buying shares.

Now, because there are thousands of companies, there has to be an easy way to see the big picture across the market. We do this with an index, which is an average of a specific group of stock prices. Indices help us understand if markets went up or down on a given day by looking at the performance of a group of companies. For example, the Dow Jones Industrial Average is an average of the stock prices of 30 large US companies. The S&P 500 is an average of 500 companies.

We hear a lot about stock markets in the U.S., but there are stock markets all over the world. In each market, companies share ownership with the public and that ownership is exchanged over and over. And we get to see how it all comes together across public companies thanks to indices we see in the news each business day.

.................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 6

How to compress a large video?

Accepted Answer

Answer:

Most online course platforms and video hosting charges you based on video storage, the quality, the size of video, and etc.

There are times that a video that is too large won't even upload. Most video hosting solutions accept MP4 with more ease than other options or types. The smaller the files, the better.

Please note that there are also factors that may affect the quality output of your videos. On of them is if you are recording a video with really good camera, logitech for example, the size of the video file will easily increase even if it has shorter duration.

**The most efficient way I have found to convert large video files from .mov or over 1GB videos to smaller mp4 videos is through uploading it to a YouTube channel as unlisted video. Lastly, download it as shown on the picture below:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/Z4OkBENr5j/resources/cWn7ShgA5q/Screen%20Shot%202021-04-13%20at%208.48.00%20pm.png (Screen Shot 2021-04-13 at 8.48.00 pm.png)

If you have any struggles or have any feedback(good or bad) to this FAQ or any others, please let us know as they are always welcome. This will also help the entire team to continue to improve and upgrade the quality of this support documents library.

To learn more, visit DotComTruths.com

Thank you! The Dot Com Truths Support Team

Question 7

What is Ransomware?

Accepted Answer

Like a kidnapped person, the information on your computer can now be held hostage by criminals, who demand a ransom to release it. This is called a ransomware attack and, unfortunately, it’s a growing problem. This video explains ransomware. It teaches:

Why ransomware attacks happen
What actions can lead to an attack
How criminals access your computer and data
What criminals want in exchange for your data
What can be done to prevent ransomware attacks

Video Transcript:

Imagine a hostage situation. A criminal has kidnapped a person, tied them up and is now talking to the police. The kidnapper has a demand. He will trade the hostage for money.

This is called a ransom and it’s essentially a trade - the criminal wants payment for the freedom of the hostage. Today, this same idea can apply to our computers and devices.

Instead of kidnapping a person, criminals lock your computer, and demand a ransom from you to unlock it. This is called a Ransomware attack. Here’s how it usually works.

In order for a criminal to get access to your computer, you usually have to click on something like an email attachment or a link on a criminal website.

To encourage you to click attachments, criminals will try to make the email look official, or familiar, as if it came from a trustworthy source.

The attachment may look like a harmless document or photo. The same is true for websites with dangerous links. When when you click it, a program runs on your computer that locks your files and prevents you from accessing them.

Usually, a message appears on your screen that alerts you to the problem and includes instructions for solving it.

In most cases, the criminals demand a ransom to unlock the computer and require that payment is made in a way that is untraceable, like through Bitcoin. If payment is made, the criminals usually provide a code that can be used to unlocked the computer and files.

More sophisticated ransomware can also infect your computer through a network or by finding security holes that may not even require a click from you. Ransomware attacks are similar to other threats like viruses, worms and trojans.

Problems can be prevented by being a responsible computer user. Keep your operating system, browsers and applications up to date. And awareness is key. Only open attachments when you know the source and be suspicious of messages asking for privileges to access your computer. The criminals are sneaky.

Most antivirus programs can help you detect ransomware when it arrives and may be able to help you remove it. And finally, always keep a backup of your files on a hard drive or online service so you can recover if your computer remains locked.

Ransomware is a reality of using computers and the internet. With awareness and responsible computer practices, you can avoid problems and prevent your files from becoming hostages.

................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 8

What is Encryption on the Web?

Accepted Answer

Encryption is fundamental part of using the Internet securely, but it is mostly invisible to the user. This video explains the basic idea of encryption and specifically the two types of keys that are used online: symmetric and public. It teaches:

Why encryption matters on the Web
An example of encryption used in history
The basics of private key encryption
The basics of public key encryption
How public key encryption works when using a bank website

Video Transcript:

These days we use the Web to communicate more than ever - and much of what we say is sensitive. From private email messages to bank transactions - we need ways to use the web with confidence. Encryption, which makes online communication unreadable, is what helps give us this confidence.

Encryption is an old idea. For millennia soldiers have needed a way to send messages that couldn’t be read by the enemy. Instead of writing a message using normal words, they substituted letters in a systematic and secret way.

This is called a key. This key for example, is “three letters” which means moving the alphabet over by three letters. And by knowing the secret key, the message could be decoded.

This basic idea is what keeps our communications secure on the Web today. Instead of using the alphabet, this encryption involves computers and serious math, so the code is nearly impossible to break.

On the Web today, most encryption in managed through two different types of keys. They are Symmetric and Public Key Encryption. A popular analogy goes like this…

Alice and Bob need to send private messages to one another using the postal service. They decide to use a box with a padlock and two identical keys, one for each person.

With the keys in place, they can send the box back and forth and open it with the keys. This is called symmetric encryption.

On the Internet this means that the exact same digital key must be used to encrypt and decrypt the message. And that’s a problem. If a key is lost or stolen, the whole system is compromised. And when more people need more identical keys, the risk goes up.

A more sophisticated way to share keys, especially on the Web, is to use Public Keys. In this example, Bob sends Alice an open padlock (or public key), and keeps his private key. She then uses it to lock (or encrypt) her box before sending it back. This way, when it arrives, Bob can open it without having to share his private key with anyone.

On the Internet, this means that a bank website can automatically provide a public key to your web browser.

With the key in place, banking information sent from your browser can be encrypted so the only thing that will unlock it is the bank’s private key.

Once it’s unlocked, and everything checks out, you can do business securely with the bank website.

It is this system, behind the scenes, that gives us confidence that information we share on the Web can be kept private and secure.

.................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 9

What are Online Basics - Digital Lifestyle?

Accepted Answer

This video is part of our Online Basics series designed for people who are getting started with the Internet. It explains the benefits of the digital lifestyle through the story of Angie, who discovers how the Internet can connect her to communities of people and help her find new opportunities. The video also explains a few of the basic tools and services she needs to get started. It teaches:

Why a normal lifestyle limits her ability to communicate and work with others
Why a digital lifestyle is different from a normal lifestyle
The role her online identity plays in her digital lifestyle
How Angie uses social networking to connect to friends and family 
How Angie uses social media to share what she creates online

Video Transcript:

Not long ago, before the Internet, we lived a limited kind of lifestyle where location mattered more. To communicate with friends and family we needed to be near a phone, or see them in person. To learn about the news, weather and sports, we needed to find a newspaper, television or radio.

Finding communities of people, activities and opportunities was more difficult because they were far away and hidden from view.

Today, things have changed and now it’s now possible to live a more digital lifestyle that takes advantage of computers, smart phones and the internet. Using these tools, you can reach far beyond your local area and find new opportunities to be more informed and productive.

Consider Angie’s story. For most of her life, she wasn’t that interested in technology. Her world was limited and she felt like she was falling behind. But now that she is using the internet and a smart phone, her lifestyle has changed for the better.

Now Angie is part of a digital community, just like her friends and family. By using technology, she is more engaged and informed than ever before. She can now learn about news and weather any time she wants.

But more than that, she’s able to connect to events and people who are working to make her community better. Angie’s digital lifestyle means that her reach has grown to include opportunities she never saw before.

There are a few things that make this digital lifestyle work for Angie. First is her online identity. This is how others know who she is online. Her online identity makes many things possible.

Second is social networking. Using websites and apps, Angie is able to create a personal account and connect to people and organizations that interest her.

These connections mean she has access to online communities of people and a constant supply of news and information that motivates her and helps her make more informed decisions.

Third is social media. Using her computer or phone, Angie is able to easily create and share her own digital media, like photos, videos, audio and articles.

She loves creating media and sharing it on her social networks for friends, family and peers to see and acknowledge. Today it’s hard for Angie to imagine what it was like before her digital lifestyle. Now, thanks to technology she has more opportunities and connections than ever.

..................

This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 10

What is DNS? How does DNS work?

Accepted Answer

DNS stands for Domain Name System. To answer this question, here is a short video that explains.

To complete this FAQ, here is the transcript of the video:

Hi there. In this video, you’ll learn about a crucial part of the Internet – the Domain Name System or DNS.

So what is DNS? Well, it’s a translation system that allows us humans to search the Internet using language we’re comfortable with. Without DNS, the Internet as we know it would not exist.

For example, you couldn’t do your shopping online; you’d have to drive to an actual store to buy your things. There would be no way to stream music or videos to your smartphone, and no way to video chat with a friend across the ocean, or even across the street. But what does DNS have to do with this?

The Internet is made up of computers that are set up in large networks around the world. These networks are connected by a web of underground and, in some cases, undersea wires.

Computers on the Internet communicate with each other using strings of numbers called Internet Protocol or IP addresses.

Now it’s one thing for computers to communicate using strings of numbers, but imagine if we humans had to memorize these seemingly random strings of numbers for every single website we wanted to find – not very realistic, huh? Well because of DNS, we don’t have to.

DNS translates the human-friendly domain names that we’re comfortable using, into the IP addresses that computers need to communicate with one another. The process starts with you and your web browser.

When you type a domain name into your web browser, your browser and computer determine if one of them already has the domain’s related IP address in their memory.

If it’s a domain you’ve visited recently – like the newspaper website you visit every morning, your browser may have stored the domain name and its IP address in memory, and can display the website in a split second.

If the domain isn’t hanging around in local memory, your computer takes the search out to the Internet, where it asks, or queries, a series of DNS servers, if they have the domain name in their memory or database.

The first DNS server that receives the query, checks its memory for the domain name. If it doesn’t find the domain name in its memory, it sends the query on to the next DNS server to see if it can help.

As soon as the domain name is found on a DNS server, that server returns the domain name and its associated IP address to the requesting DNS server, and on down the line until it arrives back at your computer.

Each time a requesting DNS server receives a domain name and IP address, the server stores the information in its memory, so any future requests for the domain name can be answered more quickly.

Once your computer has the IP address for the domain name, your browser knows where to find it on the Internet.

Your browser uses your computer to communicate with the server where the domain name is hosted and requests any associated files.The host server returns the files which then display your web browser.

Our ability to use domain names to quickly and easily retrieve websites and files from the Internet is entirely dependent on this tightly integrated and tiered line of communication.

So the next time you buy a pair of shoes online, listen to some music on your smartphone or video chat with a friend on another continent… remember, it’s not magic that lets you do things on the web – it’s DNS.