Question 1

What is World Wide Web?

Accepted Answer

This video introduces the system that makes up the World Wide Web, including explanations of browsers, code packets, servers and links. It teaches:

Where the information that appears on the screen "lives"
How the browser acts as a translator of packets
How servers are connected to create a web
How links connect computers to unique addresses

Video Transcript:

Have you ever wondered, when you visit a website, where those words and images come from?

These days, as long as we have an Internet connection, using the Web is pretty easy. We can visit billions of pages on things from pet alligators to the weather in Holland.

To help figure out how it works, let’s pretend we can get really small, follow the wires and explore what makes the Web work. In order to get to the Web, we need a connection from our home or business to the rest of the online world. This usually happens through the phone or cable lines, or even satellite. This connection means that information from around the world can reach our computers.

If we could see the connection, the information coming through it would look like little packets of code. It doesn’t make sense to most people. We need a translator, something that turns the packets of code into the words and images we see on a website.

For this, we use a web browser. It translates the information and makes it useful to us. But that code has to come from somewhere, right? If we could follow it to its home, we’d see that it’s coming from another computer. Not a regular computer, but one that’s built to make web pages available.

It’s called a “server.” The words and images that appear on our screen live here in the server. If there was only one server this would be simple. But there are millions of servers and web pages. We need a way to find a specific page on a specific server.

We do this with web addresses. Each server and website has a unique one. As long as we have the right web address, we can visit a page on any server on the Web.

The reason we call it a “web” is that all the servers are connected. We can easily jump from one to the other using addresses via our web browser. And we don’t have to remember all the addresses.

Web pages use shortcuts or “links” – words and images we can click, that direct us to page after page. These links create a web of connections that are easy to navigate.

Together, this system makes up the World Wide Web. So, let’s sum it up.

To visit a website, we type in a web address or click a link. The information for the website lives on a server. Itcomes to us as little packets of code, and our web browser translates this code into words, photos, music, videos, and links that help us get things done. Yaaay!

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 2

What are Web Browsers?

Accepted Answer

What it teaches:

Web browsers are among the most frequently used software on any personal computer or device, yet they are often misunderstood. This video covers the basics of web browsers and explores features and tools that may be new to many users. It teaches:

The concept of the browser as software that makes web pages easy to use
The basic navigation features such as back and history
The use of keyboard shortcuts and menus for accessing features
How browser extensions and add new features
The use of tabs, search and “find” options

Video Transcript:

When you use a computer, software makes it easy to write letters, edit photos, and watch a video. The same is true when you connect a computer to the Web. Software makes web pages useful and easy to navigate. This software is called a web browser.

You open a browser with a click, and it connects you to web pages using web addresses or URLs. You simply type an address in the address bar, or click a link on a web page, and your browser uses the address to find the right page.

Computers and mobile devices come with browsers automatically, but you can also download new ones for free, and even have more than one on a computer.

But browsers do a lot more. To explore the options, we’ll use menus like this and keyboard shortcuts, which make things happen by pressing two buttons at the same time.

For example, with billions of web pages and long addresses, it can be hard to keep track of what’s important to you. A browser can help by remembering where you’ve been over the short term using the back button, or over time with the history menu. And you can add a bookmark for any page to get back to it quickly.

And a browser is a little like a vehicle - you can customize it to make it your own. Instead of new wheels and a stereo, you can add browser add-ons or extensions. These can be downloaded from your browser’s website and plugged right into your browser with a click. But your browser does a lot without extensions.

For example, you may need to see three websites at the same time for comparing movie times. Instead of opening three browsers, you can just open new tabs in a single browser window. As long as tabs are turned on, you can add new tabs from the browser or with shortcuts.

And what would you do without search? Thankfully, most browsers come with a search box built-in. Just enter a keyword here and your browser will take you directly to the results.

Browsers also make remembering passwords easy. When you enter a password, your browser can remember it for the next visit. But be careful, using this feature on shared computers is like giving strangers your car keys.

Oh, and here’s a great shortcut. If you’re looking at a long page of travel info and only care about Hawaii, your browser can search the page. Just “find” it using the “edit” menu or the keyboard shortcut and those words will be highlighted on the page.

And finally, browsers need to be updated regularly. Be sure to install updates when asked. This will keep your browsing safe and sound.

A web browser is your window to the online world and knowing what’s possible can make it work for you.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 3

What is an EPP code?

Accepted Answer

It is a generated passcode required to transfer an Internet domain name between domain registrars.

Depending on your current host, you can access or request for this through the settings.

Note: As there are multiple web hosting companies, they'll have different ways so you may need to contact their respective support team to assist you on how to do it.

Here's a video you can watch to know more about this process:

Question 4

What is Agile Methodology?

Accepted Answer

What it teaches:

Traditionally, software has been developed using a process called Waterfall Methodology. In recent years, a new way using Agile Methodology emerged and fundamentally changed how we think about software development and other projects. This video explains the basics of Agile Methodology. Using an analogy of two road-tripping teams, this video highlights how Agile Methodology offers the chance to reach better than expected outcomes. It teaches:

The two basic approaches to software projects: Agile and Waterfall
The role of continuous iteration and cycles of development
Why the final destination is not always known in Agile projects
How Agile projects can produce unexpected results

Video Transcript:

The dragons and the sharks are two teams who both love to develop software…and recently clients came to them independently with exactly the same needs. How they each complete these projects highlights an emerging way that software is created.

Each team sees software development as a road trip - like trying to get from the east coast to the west coast efficiently and with the best possible outcome for their clients. Right now, everyone involved expects Portland, Oregon to be the ideal place to land.

The dragons are planners. Here one group may research, test and plan every part of the trip and hand-off responsibility to other groups for putting those plans into action.

They make assumptions early in the process that defines the path forward.

The sharks, however, look at their journey a little differently. Portland looks good to them now, but they prefer to keep their options open and learn along the way.

While the dragons are still planning, the sharks get on the road as quickly as possible. Rather than handing off the driving to different teams, they take a mixed team with them throughout the trip.

They look at the trip as a series of sections or legs – and each leg informs the next. At every step, their team takes time to reflect on what they’ve learned and whether or not the route should change. This way, the next leg starts with lessons they learned from the last.

This repeated cycle means the Sharks may move more slowly than the dragons. It also means that the final destination, or what it will take to get there, isn’t always known ahead of time.

While the dragons stay focused on that address in Portland...the sharks reach the Rockies and discover that Portland may not be the best destination for their client’s goals.

Their tests and discussions show real potential in heading towards San Francisco instead. The closer they get to the coast, the more new information guides their way.

In this simple example, the sharks are using agile methodology – with frequent cycles of iteration. They understand that up-front planning is helpful, but the best outcomes come from learning from experience. They plan for change, respond to data and communicate clearly within a diverse team.

The dragons, on the other hand, use the traditional waterfall method, where upfront plans are followed throughout the project.

At the end of the trip, both the sharks and dragons reach the west coast successfully, but at different places.

Portland works for the dragons. But because their early assumptions were a little off, they nearly ran out of gas and didn’t prepare for the weather. By following the plan, client expectations were met.

But the sharks are celebrating in San Jose. Their software works and solves problems their clients didn’t know existed. They discovered a new destination that exceeded their client’s expectations.

While Waterfall methodology can be ideal for some types of projects, Agile Methodology gives software teams the chance to make their outcomes even better than expected.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 5

What is Phishing Scams?

Accepted Answer

This video is designed to increase awareness of phishing scams and help viewers recognize and avoid phishing emails when they see them. The video includes:

An example of how the scam typically works
How to recognize and report a phishing email
What to do when you receive a phishing email
What to do if you mistakenly divulge information

Video Transcript:

You've probably seen it. You receive an email from your bank or trusted company and it's asking you for information. It looks real, but it's designed to fool you into handing over important information. This is a scam called Phishing, and you need to avoid it.

Most of us have gotten used to doing business online. We buy and sell things. We have accounts with sensitive information. The risk of doing business online is low, as long as you deal directly with organizations you trust. Problems occur when criminals impersonate these organizations, and fool you into handing over sensitive information, like account numbers, passwords, and PIN numbers.

The key to avoiding this scam is awareness. Here's one example. You receive an email that looks like a trustworthy message from a bank. It asks you to click a link to verify information. You assume it's legit. So you click the link and log in to what appears to be your bank's website. At this point, the scam is complete.

They were able to fool you by impersonating the bank's website. There are a few keys to detecting phishing emails. They often try to scare you by saying "your account has been accessed" or "security has been compromised." They also insist that you click a link to verify information or fill out a form.

Do NOT click links or fill out forms in suspicious emails. The email may also have misspellings and call you something like "Valued Customer." The crooks don't know your name! Remember, phishing emails may use the exact same logos, phone numbers, and addresses that appear on your statements or bills.

Always be suspicious of an email that asks for your information. No exceptions! If you receive a phishing email, stay calm. There's no risk in receiving it. Just delete it. You can also safely report it by forwarding it to:

If an email does lead you to a suspicious website, remember to look at the web address. The address in your browser should look familiar. If you suspect that criminals have your information, immediately contact organizations where you have accounts.

To protect yourself in the long run, you might also consider anti-phishing software. Further, check your online accounts and credit reports regularly, and quickly report anything that is out of place.

Phishing scams are a growing threat on the Internet. By being aware of the scam, you can feel confident in working with companies online. Yaay!

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 6

What are Blogs?

Accepted Answer

This video introduces the concept of a blog as a way for every person to have the power to share news and information. It includes:

How blogs are changing the idea of news in the 21st century
How blogs are created and organized
The role of blogs in bringing like-minded people together
How blogs facilitate conversation and networking

Video Transcript:

You've seen the word, you've seen the web sites and you may even have one. But have you ever wondered: What's the big deal about blogs?

To make sense of blogs, you have to think about the news and who makes it. We'll look at news in the 20th vs. the 21st century to make our point.

In the 20th century, the news was produced professionally. When news happened, reporters wrote the stories and a tiny group of people decided what appeared in a newspaper or broadcast. Professional news was mainstream: general and limited.

The 21st century marked the point where news became both professional and personal. A new kind of web site called a weblog or blog came onto the scene that let anyone be a reporter and publisher - often for free.

As blogs became popular, they created millions of news sources and gave everyone an audience for their own version of news. Of course, we're using the word "news" loosely. But really - isn't everything news to someone?

With a blog...A business owner can share news about his business

How did this happen? Well, blogs made sharing news on the web easy. Anyone with an idea can start a new blog with the click of a button and share news minutes later. Here's how blogs work.

Blogs are websites that are organized by blog posts - these are individual news stories, like articles in the paper. Bloggers simply fill out a form like this one to post a new story. With the click of a button, the blog post appears at the top of the web page, just above yesterday's news. Over time, the blog becomes a collection of these posts, all archived for easy reference.

Also, Each blog post can become a discussion through comments left by readers. Blogs make the news a two way street.

But really, the fuss is not about how blogs work - it's about what people like you do with them that matters.

Let's say you have a blog about green living and outdoor photography. It reflects your unique perspective. This helps you build relationships with your readers and other bloggers with similar interests.

Speaking of relationships, bloggers often work together. In addition to comments,You'll read each other's posts, quote each other and link your blogs together. This creates communities of bloggers that inspire and motivate each other.

Whether it's their ease of use or the opportunities they offer, blogs have been adopted in a very big way. Since 2003, there have been over 70 million blogs created, each with it's own version of news. So, the big deal about blogs is that they gave people like you the power of the media and created a personal kind of news that appeals to a high number of small audiences.

So, it's up to you - what will you do with this new power? There is likely a group of people out there who want to hear what you have to say.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 7

What is Critical Thinking?

Accepted Answer

What it teaches:

Critical thinking is a skill that can be learned and applied to almost any situation. This video tells the story of a team who uses critical thinking in a robot building competition. It teaches:

Video Transcript:

Hello again from the CC Robotics Competition. As the teams are diving into the challenge,

This team also benefits from how they approach solving problems and completing tasks. As we’ll see, critical thinking is their secret sauce. Consider this… When we read the news, watch a movie, or mow the lawn, we have a choice in how we approach these activities. We can be passive and just participate without thinking about them. Or, we can be active and think about them critically.

This means considering whether or not the news story is accurate, why a movie is good or bad and how to mow the lawn most efficiently. Thinking critically requires effort, but it’s a necessary ingredient for solving problems and identifying opportunities.

Here’s how team Indigo is using critical thinking. To win, they need high quality information for solving problems. But its’s not that easy. The most useful and accurate information can be difficult to see because of inaccurate data, incorrect assumptions, unanswered questions, personal feelings and more. The unreliable information obscures the accurate information.

Critical thinking is the process of analyzing all the information and discarding low quality information until reliable and useful information is what remains. By thinking critically and asking questions, the team can make the path forward more obvious.

Their process starts with identifying the biggest problems and asking questions that highlight potential solutions. These are questions like, “Why was this decision made?” “Are we sure the data is accurate?” and “What assumptions are we making?” Answering these questions leads to more useful information for the team.

With fewer distractions blocking the path, the team can now consider how to optimize and save time by tweaking the design or finding features that can work together. For example, if the wheels were larger, the body could be shaped differently?

Each time an idea is proposed, more questions can be asked, distractions can be discarded and solutions can come into greater focus.

Next, they try to think ahead. Each solution can create a ripple effect. They work together to anticipate how a solution now might create a problem later in the project. Team indigo might spend valuable time debating their ideas, and that’s okay. They are being active and using logic and reason to remove all the issues and focus on what they need to succeed. The ideas and solutions that matter are the ones that can survive their critical thinking.

In this example, we’ve seen critical thinking be used to find useful information, solve problems and plan ahead, but that’s just the beginning. The next time you’re on a team or solving a problem, be an active thinker and ask questions. By thinking critically, you can help yourself or your team be successful.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 8

What is Private or Incognito Browsing?

Accepted Answer

Modern web browsers come with two versions: the normal version and one that provides for “private” or “incognito” browsing. Using this feature can be helpful, and using it effectively requires an understanding of what it does and why. This video teaches:

What information web browsers save when you visit websites
Why this information is saved
What makes private or incognito browsers different
Why private browsing is not truly private
What makes provide browsing useful

Video Transcript:

Your web browser has a twin that’s designed to help increase your privacy when using the web.

This twin version is usually called a private window or incognito mode and knowing how to use it is part of being smarter on the web. Let’s take a look...

You never see it, but your web browser does a lot when you visit websites.It logs what pages you visit in your browsing history. It saves a type of file called a cookie that contains information about your use of the website, like login info or what you saved in a shopping cart.

The browser also saves the search terms you used.

And all these items are saved for future reference when you close your normal browser.

A browser in private or incognito mode is different: it doesn’t keep a record of your browsing history, cookies, search terms, and more. As soon as you close the browser, they disappear.

Using a private window might sound like you can browse the web anonymously or without anyone knowing what you do. But, this isn’t the case. When you visit websites, information is still logged on the internet.

The internet connection you use, like the wifi at work, still sees what sites you visit. The goal isn’t complete privacy. Instead, Private browsing is a way to browse the web without leaving evidence, in the browser, of your actions.

Imagine you’re planning a surprise vacation by searching for and browsing websites using a normal browser. Then your spouse uses the computer and sees evidence of your plans via the browser history, search terms and even ads. If you had used a private window, this information would disappear when you closed the browser - and your secret could be safe.

Or let’s say you’re using a shared computer at a library and log into your favorite social networking sites. A normal browser might remember your login information and allow someone else to login as you. By using a private or incognito browser, your login info is deleted once you close the browser and you can feel safe.

Or suppose you’re a blogger who is logged into your website and making changes. You’d normally have to log out To see how those changes look to visitors, and then log back in to keep working.

Instead, you can simply view the site using private browser window. Because it doesn’t save login information, it will show you the version of the site a new visitor would see.

All popular web browsers offer a private or incognito mode. You can usually find your browser’s more private twin under the File menu. While there are some differences, they all operate in the same basic way and help you browse the web without leaving tracks that others can see.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.

Question 9

What is Google Chrome Incognito and how to use it?

Accepted Answer

Question: What is Google Chrome Incognito and how to use it?

Answer: Since none of your browsing history, cookies and site data, or information entered in forms are saved on your device, this means you can test any link, checkout page, affiliate link, and any page that you are creating in your website on this window as if you are a customer or a different person on the same device.

The easiest way to open a chrome Incognito window is with the keyboard shortcut combination **Ctrl-Shift-N **(Windows) or Command-Shift-N (macOS).

Another way is to click on the menu on the upper right – it's the three vertical dots – and select New Incognito Window from the list.

NOTE: It is recommended to create an alternate email address for two reasons:

You can test things signing up to pages you created on your own.
You can signup to a newsletter and receive marketing emails that you can use as a guide to learn more and improve your emails in the future!

I recommend opening a gmail account as follows: learning.yourname@gmail.com

This is explained in more detail in my private membership training in the "Email Marketing 101" training which you can find in DotComTruths.com.

If you have any struggles or have any feedback (good or bad) to this FAQ or any others, we welcome any feedback so our team can continue to improve and upgrade the quality of this support documents library. To learn more visit DotComTruths.com.

Thank you!

Question 10

What is Flipped Classroom?

Accepted Answer

This video explains the flipped classroom and why it is being adopted by teachers. It illustrates problems many teachers experience in the traditional format and how the flipped classroom can help solve them by considering the most effective use of both class time and homework. It teaches:

Why learning and practicing are essential parts of the education process
How the flipped classroom is changing how we think about learning and practice
How the flipped classroom impacts teachers and students
What many teachers will need to flip their classrooms
Why the flipped classroom may not be best for every student and situation

Video Transcript:

Most students know the difference between learning and practicing. Learning might mean listening to a lecture while practicing is solving problems based on that lesson.

Traditionally, class time is used to learn materials and how to solve problems. Then, for homework, the students focus on practicing and turn in homework the next day.

Today, a concept called the flipped classroom is changing this by flipping the traditional approach. Here, students learn the material at home and then use classroom time to work through problems. This way, when a student needs more guidance, the teacher is available to help.

Consider how it worked for Juanita. Her 12th grade math class was starting to learn calculus in the traditional way.

This approach had obvious problems: the students would become bored in class lectures and tune out. Then, at home, they would get stuck and become frustrated, resulting in incomplete homework.

Recently she tried a flipped classroom instead. Here, she assigned students a different kind of homework; not problems to solve, but concepts and ideas to understand. This way, her students were in control of their learning. They could read materials, watch videos and participate in online discussions on their own time and choice of devices.

To help, Juanita learned how to record videos and lectures that students could watch at home. Then, the next day in the classroom, time was used for solving real problems. Juanita could be there when the students needed her help.

They could apply what they learned at home to problems and group activities in the classroom.

Using the flipped classroom, Juanita’s students were more engaged in class and less frustrated because she was there to be a guide.

She knows the flipped classroom is not perfect. Not every student has devices and connections they need for learning at home. For others, distractions at home may make self-directed learning difficult.

But overall, Juanita’s experience has been like many other teachers:the flipped classroom can offer a different approach that serves to optimize the time she has with students.

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This FAQ library was created by Eran Bucai. Eran is an online entrepreneur who is passionate about helping people find success in building a profitable business online without the high ticket prices and without the marketing hype.

Eran has a tech support membership which you can learn more about here: DotComTruths.com

Eran helps people choose the best software for their business which you can find out more by visiting EranFunnels.com/software.